01

Start with the locations and date

Share the city, neighbourhood, or first three postal-code characters at each end. Exact street addresses are not needed for the first request.

Add your preferred move date or any other dates that work. Include possession times, elevator bookings, key pickup times, and building hours that affect the schedule.

02

Describe the size without writing a full inventory

  • Approximate home or office size
  • Approximate number of boxes
  • Larger furniture and appliances
  • Storage areas, garages, or extra stops
  • Anything unusually heavy, fragile, or awkward
03

Explain access at both ends

Stairs, elevators, loading docks, long hallways, parking restrictions, and door-to-truck distance can matter as much as the number of rooms.

04

Keep sensitive information out of the form

Do not include payment-card details, access codes, alarm information, government ID, health information, or a list of valuable possessions. Dexa can ask for more information later if needed.